Privacy policy

This privacy policy applies to the website www.luz-tourisme.com

The purpose of this privacy policy is to explain to users of the website:

• How their personal data is collected and processed. Personal data is defined as any data that could be used to identify a user.
• This includes, in particular, the user’s first name and surname, age, postal address, email address, location and IP address;
• What rights users have in relation to this data;
• Who is responsible for processing the personal data collected and processed;
• To whom this data is disclosed;
• The website’s policy on ‘cookies’.
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This privacy policy supplements the legal notices, which users can view at the following addresses:

https://www.luz-tourisme.com/mentions-legales/

In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of data from users of the site

respects the following principles:

• Lawfulness, fairness and transparency: data may only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his or her data is being collected and for what purpose;
• Limited purposes: the collection and processing of data is carried out to meet one or more of the purposes set out in these general conditions of use;
• Minimisation of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the site are collected;
• Conservation of data reduced in time: data is kept for a limited period, of which the user is informed. If the storage period cannot be communicated to the user;
• Integrity and confidentiality of the data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.

In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, personal data may only be collected and processed if at least one of the following conditions is met:

• The user has expressly consented to the processing;
• The processing is necessary for the proper performance of a contract;
• The processing complies with a legal obligation;
• The processing is necessary in order to protect the vital interests of the data subject or of another natural person;
• Processing may be necessary for the performance of a task carried out in the public interest or in the exercise of official authority;
• The processing and collection of personal data are necessary for the purposes of the legitimate and private interests pursued by the controller.

A) Data collected/processed and method of collection 
The personal data collected on the website www.luz-tourisme.com is as follows:

• Information provided by the user in contact forms, enabling us to reply to them and send them the requested items by email or post. This information relates to data concerning the person’s identity and identification (e.g. surname, first name, address, etc.).
• The technical characteristics of the means used to connect to the website (screen size, IP address, etc.),
• Information relating to the use of the website: pages visited, time spent on the site, articles viewed, etc.

This data is collected when the user carries out one of the following actions on the website:

• Browsing the website
• Subscribing to the newsletter
• Entering a competition

Using the contact form
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The data controller will store all data collected in the website’s IT systems, under reasonable security conditions, for a period of between 1 day and 6 years.

The collection and processing of data serve the following purposes in particular:

• Sending brochures and other documents requested by the customer
• Sending marketing information
• Customer management
• Statistical analysis
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B) Disclosure of data to third parties 
Personal data collected by the website is not transferred to any third parties and is processed solely by the website operator.

​C) Data hosting 
The website www.luz-tourisme.com is hosted by: OVH, whose registered office is situated at the following address: 2 rue Kellermann – 59100 Roubaix
The hosting provider can be contacted on the following telephone number: +33 9 72 10 10 07.
The data collected and processed by the website is hosted and processed exclusively in France.

A) The data controller  

The data controller can be contacted as follows:
by email at promotion@luz-tourisme.com

The data controller is responsible for determining the purposes and means of processing personal data.

​B) Obligations of the data controller  

The Data Controller undertakes to protect the personal data collected, not to disclose it to third parties without the user’s knowledge, and to comply with the purposes for which the data was collected.

Furthermore, the data controller undertakes to notify the user in the event of any rectification or erasure of data, unless this would entail disproportionate formalities, costs or procedures for the data controller.

In the event that the integrity, confidentiality or security of the user’s personal data is compromised, the data controller undertakes to inform the user by any means.

In accordance with the regulations governing the processing of personal data, the user has the rights set out below.
In order for the data controller to comply with their request, the user must provide the following: their first name and surname

and their email address. The data controller is required to respond to the user within a maximum of 30 (thirty) days.

1. Right of access, rectification and erasure 
The user may view, update, amend or request the deletion of their personal data by following the procedure set out below: the user must send an email to the data controller,

2. Right to data portability 
The user has the right to request the portability of their personal data held by the website to another website, in accordance with the procedure set out below: the user must submit a request for the portability of their personal data to the data controller, specifying the purpose of their request and using the email address promotion@luz-tourisme.com

3. Right to restriction of processing and right to object to processing 
The user has the right to request the restriction of, or to object to, the processing of their data by the website; the website may not refuse such a request unless it can demonstrate the existence of legitimate and compelling grounds that override the user’s interests, rights and freedoms.

To request the restriction of the processing of their data or to object to the processing of their data, the user must follow the procedure below: the user must submit a request to restrict the processing of their personal data to the data controller, specifying the purpose of their request and using the email address promotion@luz-tourisme.com

4. Right not to be subject to a decision based solely on automated processing

In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based solely on automated processing if the decision produces legal effects concerning them, or similarly significantly affects them.

5. Right to determine the fate of data after death 
Users are reminded that they may specify what is to happen to their collected and processed data in the event of their death, in accordance with

Act No. 2016-1321 of 7 October 2016.
6. Right to lodge a complaint with the competent supervisory authority 
Should the data controller decide not to respond to the user’s request, and should the user wish to challenge this decision, or if they believe that any of the rights listed above have been infringed, they are entitled to refer the matter to the CNIL (Commission Nationale de l’Informatique et des Libertés, https://www.cnil.fr) or any competent court.

The site editor reserves the right to modify it in order to ensure that it complies with current legislation.
Consequently, users are invited to consult this confidentiality policy regularly in order to keep abreast of the latest changes.

of the latest changes made to it.

Users are informed that this privacy policy was last updated on: 12/08/2025.

By browsing the site, users certify that they have read and understood this privacy policy and accept its terms and conditions, in particular with regard to

the collection and processing of personal data.